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All Name Brand Shoes | Casual Shoes, Heels & Boots UK
 

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Shipping & Returns

Converse offer fast shipping throughout the fiscal world.No sale, best service, welcome to pick up this site and tell your friends and family, happy shopping!

Generally the delivery time is about 3-7 business days. Orders will be shipped out within 48 hours once the order has been shipped, our customer service will send email with the tracking number for you. If you do not get any information about your order, please do not hesitate to contact our customer service. We will check.

Orders may be delayed for reasons:

1 "Bill To" and "Ship to" addresses are not the same thing.

2 Current product is sold out.

3 Order is waiting for credit approval and verification.

Return and exchange policy

As a wholesaler and retailer, it is our business to maintain long business relationship with customers.

I hope you can understand that we only accept returns for exchange or refund for the following reasons:

1 Errors shipping

2 Items damaged

3 Dissatisfaction (see details)

Speaking of "dissatisfaction", we allow change size or exchange other style within three days, do not forget to send us your name and order ID when you want to exchange different size or color. if the other's price is higher, you have to pay the extra fee and also have to pay restocking fee, shipping fee by western union payment. If the return item, shipping costs, restocking fee and a non-refundable charge to your credit card 15% is deducted from the credit.

Cancel Order Policy

If you wish to cancel your order, please contact our customer service after you order within 6 hours, before item do not delivery. I'm sorry that we can not cancel order when ship out. Thank you for your understand. If you insist to cancel your order, please observe our return policy. Non-refundable fee for credit card 15% is deducted from the credit.

look out:

1 All products by exchange or return must keep their original condition not worn, altered or washed, with all tags attached.

2 It is necessary to contact our customer service within 3 days when you receive your item.

Hope we can understand us. Any questions please email; we will attend to any matter and work together with you to resolve it.

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